Privacy Policy
Wyo Support Privacy Policy
This privacy policy will help you understand how Wyo Support uses and protects the data you provide to us when you visit and use wyosupport.com
We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with he latest changes, we advise you to frequently visit this page.
Last updated October 22, 2025
What User Data We Collect
When you visit wyosupport.com, we may collect the following data:
- Your IP address
- Your contact information and email address (if provided)
- Data profile regarding your online behavior on our website, including data collected by Google Analytics
Why We Collect Your Data
We may collect your data for any of the following reasons:
- To better understand your needs
- To improve our services and products
- To send you promotional emails containing the information we think you will find interesting
- To customize our website according to your online behavior and personal preferences
Safeguarding and Securing Your Data
Wyo Support is committed to securing your data and keeping it confidential. Wyo Support has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you want to disable cookies, you can do it by accessing the settings of your internet browser.
Embedded Content and Links from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our website contains links that lead to other websites. If you click on these links, Wyo Support is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognized and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Restricting the Collection of Your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share you information with us, feel free to contact us via email and we will be more than happy to change this for you.
Wyo Support will not lease, sell or distribute your personal information to any third parties, unless we have your permission. WE might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.