3CX VOIP Systems

3CX – Unified Communications for Business

3CX is a feature-rich unified communications system for enterprise business, offering voice, video, live chat, and messaging. It works for remote, hybrid, and office-based teams, enabling communication across all channels in one platform.

As a partner of 3CX, Wyo Support can help you with the entire 3CX suite. Give us a call to learn how 3CX can benefit your business and amplify your current workflow.

Why Businesses Are Choosing 3CX

  • Complete Telephony: Web Client and mobile apps keep staff connected from any location.
  • Video Conferencing: Built-in. No extra software or licenses needed.
  • Live Chat: Add to your website. Integrates with Facebook and WhatsApp.
  • SMS Support: Let customers contact you via SMS.
  • Reporting & Analytics: Includes call logs, dashboards, and usage reports.
  • AI Features: Includes call routing, voicemail transcription, and customer interaction tools.
  • Integrations: Works with Microsoft Teams, 365, and major CRMs.
  • Cost Control: No extra charges for features. Minimal hardware needed.
  • Flexible Setup: Keep your numbers, use any SIP phones, choose your provider.
  • Security: Built-in encryption and security tools.
  • Deployment Options: Run on-premise, in your cloud, or on Hyper-V, VMware, or KVM.
  • Proven Solution: Used by 350,000+ businesses. Delivered by 3CX, supported by you.

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3CX Apps and Features

Work from Anywhere with 3CX

You can take your office phone wherever you go! Improve response times and stay available to customers, no matter the time or location. Use your extension on Android, iOS, Windows, or in your browser.

You can manage calls, live chat, Facebook, and WhatsApp from one platform. There’s no more need to switch between apps.

Safe Communication on the Move

3CX works with Apple CarPlay and Android Auto. Staff can stay connected while driving – without distraction!

  • Hands-Free Calls: Use voice commands or vehicle controls to make and receive calls.
  • Voice Messaging: Use Siri to send and reply to messages via 3CX.
  • Contact & Call Access: Reach contacts and view call history through your car’s interface.
  • Voicemail Access: Listen to voicemails from the dashboard.
  • Bluetooth Support: Enhanced Bluetooth performance for Android users.

Stay connected and productive on the road without compromising safety.

3CX Video Conferencing

3CX Video Conferencing is integrated, secure and allows you to have video meetings with no limits or extra costs.

Key Features:

  • Up to 250 Participants: Run large meetings or webinars. No extra licenses.
  • Unlimited Duration: No time caps or per-user fees.
  • One-Click Access: Join from browser or app. No downloads.
  • Global Dial-In: Participants can join by phone from anywhere.
  • Chromecast Support: Cast meetings from Android devices to any screen.
  • Screen Sharing & Background Blur: Share screens or apps. Stay professional.
  • Interactive Tools: Use whiteboard, reactions, polls, and chat.
  • YouTube Streaming: Broadcast events live with one click.
  • Remote Control: Give or get desktop control for support.
  • Pre-Upload Files: Share materials before the meeting starts.
  • Meeting Recording: Record for training or compliance.
  • Low Bandwidth Optimized: Built on Google WebRTC for stable HD video.
  • Private by Design: Data stays on your 3CX server. No storage or third-party access.
  • On-Premise MCU: Optional for full control and privacy.

Cut Costs Without Losing Capability

3CX replaces multiple tools with one platform – voice, video, chat, and contact center – reducing both complexity and telecom spend!

Enterprise Cost-Saving Features:

  • Up to 80% Savings: Lower phone bills with IP calling and flexible licensing.
  • Pay Per Call, Not Per User: Licenses are based on simultaneous calls, not total users.
  • Free Internal Calls: No cost for calls between staff, branches, or remote users.
  • SIP Trunk Support: Use low-cost SIP providers for outbound calls.
  • No Toll-Free Fees: Use web-based calling instead of 800 numbers.
  • Global Reach at Local Rates: Use international DIDs and IP telephony to serve global clients cost-effectively.
  • Click2Call: Let customers call from your site or emails without dialing a number.

3CX CRM Integration

Connect 3CX with CRMs like Salesforce, HubSpot, Dynamics, Zoho, and others. It helps you improve customer service and team efficiency.

Key Features:

  • Caller ID Lookup: Pulls up customer records before answering.
  • Service History Access: View past interactions instantly.
  • Auto Contact Creation: New numbers are logged in the CRM automatically.
  • Click2Call: Dial directly from the CRM.
  • Call Logging: Calls are recorded in the customer’s CRM history.
  • Faster Calls: Agents skip repetitive questions with full record access.
  • Wide CRM Support: Works with major CRMs and helpdesks.
  • Custom Integration: Use the CRM wizard or API for unsupported systems.
  • Sales Enablement: Quick access to data and one-click calls for faster engagement.
  • Call Journaling & Transcription: Logs and transcribes automatically – no manual entry.

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